In the very rare event that a number does not work (for example no SMS messages have been received), then upon request we will promptly cancel the subscription and refund payment 100%
If a number does not work, we'll swap out for another or refund you in full - your choice!
Some sites are slow to update their verification databases and where they can’t find a number inaccurately assume it is VoIP. For example we have seen numbers accepted as Mobile by Ticket Master & the next minute shown as VoIP by another site.
Unfortunately, we have no control over sites. If you have an issue, contact us tell us the site with the issue and we will try to find a workaround.
Our team will work hard to find a satisfactory solution, but if they can't they will simply refund for any unused numbers.
It doesn’t matter how much effort, energy or time you put into your business or how diligent you are with it, at some point you will be accused of running a scam.
Whether a jealous competitor or simply someone who got out of bed the wrong side, you will be accused of running a sham or some other heinous crime!
Please, think before you write a bad review! Is it a scam, or just a genuine issue that we can't resolve in-spite of best efforts?
